Privacy Policy - foodveda

At Food Veda, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you interact with our website, products, and services. By using our website or making a purchase, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us, including:

Personal details: Name, email address, phone number, and shipping information.
Payment information: Credit/debit card details and billing address when making a purchase.
Usage data: Information about how you interact with our website (e.g., IP address, browser type, device information, and usage statistics).

How We Use Your Information

We use your information to:

Process orders: To fulfill your purchases, manage your account, and communicate about orders.
Customer support: To respond to your inquiries, provide assistance, and resolve issues.
Improve services: To enhance our products, website, and customer experience based on feedback and usage data.
Marketing: To send promotional offers and updates, if you’ve opted in for marketing communications.
Legal compliance: To comply with legal obligations and protect our rights.

Sharing Your Information

We respect your privacy and do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information with:

Service providers: Trusted third-party partners who assist in operations like payment processing, shipping, and customer support.
Legal requirements: If required by law or to protect our rights, we may disclose your information to comply with legal requests or protect Food Veda’s legal interests.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. These technologies help us remember your preferences, analyze website usage, and personalize content and ads. You can control the use of cookies through your browser settings.

Your Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Opt-out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
Deletion: Request the deletion of your personal data (subject to legal requirements).

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the functionality of our services. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically for any changes.